Privacy Policy
In force since ·Version française·Terms of Service
Vous avez reçu un mail de Mustyn ?
C'est Benoît Roubaud qui vous a écrit, depuis benoit@getmustyn.com. Il développe Mustyn, un outil de feuilles de service édité par Kompa SASU, 11 route de la Faisanderie, 78110 Le Vésinet, responsable de ce traitement.
- Pourquoi. Pour présenter Mustyn à des sociétés de production, parce que c'est un outil fait pour leur métier. C'est de la prospection entre professionnels, fondée sur notre intérêt légitime à faire connaître notre produit (RGPD, art. 6.1.f).
- D'où vient l'adresse. De la page de votre site où votre société la publie pour être contactée. Le nom de votre société vient de listes publiques : aides du CNC, adhérents de l'UPC, de l'USPA et du SPI, Film France, Film Paris Region, label Ecoprod, crédits de films publicitaires publiés par Packshotmag. Nous n'achetons aucun fichier.
- Ce que nous gardons. Le nom de la société, cette adresse, votre site, le lien de la page où nous l'avons lue et la date d'envoi. Pour une adresse de société (contact@, prod@…), nous n'avons relevé aucun nom de personne ; si vous répondez, nous gardons votre réponse, avec votre nom et votre signature.
- Si nous vous avons écrit à votre nom, à une adresse comme prenom@votresociete.fr : votre société la publie sur son site, sous votre nom et votre fonction (page équipe, contact ou à propos). C'est là, et seulement là, que nous l'avons lue : ni LinkedIn, ni annuaire, ni fichier acheté, ni adresse devinée. Nous avons noté votre prénom, votre nom, votre fonction telle qu'elle est publiée, cette adresse, le lien de la page et la date où nous l'avons lue ; rien d'autre, ni téléphone ni photo. Nous n'écrivons qu'à une personne par société : celle qui coordonne ou dirige la production, à défaut un producteur. Les personnes notées à qui nous n'écrivons pas sont effacées 30 jours après, le 24 octobre 2026 au plus tard. Tout le reste de cet encadré vaut aussi pour vous.
- Trois messages au plus : un premier et deux relances, puis plus rien. Aucun suivi d'ouverture ni de clics.
- Combien de temps. Sans réponse, tout est effacé à la fin de l'envoi, pour ces messages-ci le 23 novembre 2026 au plus tard. Si vous répondez (autrement que par « stop »), nous gardons l'échange 3 ans après votre dernier message.
- Pour arrêter. Répondez « stop », ou écrivez à benoit@getmustyn.com. Nous ne vous écrirons plus, et vous n'avez rien à justifier. À la fin de l'envoi, nous ne gardons plus que l'adresse et la date de votre demande, pour ne plus vous écrire, aussi longtemps que nous prospectons par e-mail (au moins 3 ans).
- Qui d'autre y a accès. Nos prestataires : Smartlead, qui envoie les messages ; Google Workspace, où arrivent vos réponses ; Supabase et Vercel, qui hébergent notre outil de suivi ; Anthropic, dont le modèle de langue nous aide à préparer la liste (il ne lit pas vos réponses) ; et Bouncer (Pologne, données traitées dans l'Union européenne), à qui nous confions une seule fois, avant l'envoi, des adresses de société de notre premier envoi (contact@, prod@…) pour vérifier qu'elles existent encore, et qui les efface le jour même ; une adresse à votre nom ne lui est jamais transmise. Smartlead, Google, Supabase et Bouncer sont liés à nous par un contrat de sous-traitance ; Vercel héberge l'outil sous ses conditions générales. Smartlead traite les données en Australie et, par ses propres prestataires, aux États-Unis ; Supabase (société établie à Singapour, base dans l'Union européenne), Google, Vercel et Anthropic peuvent y accéder hors de l'Union, notamment aux États-Unis. Ces transferts sont encadrés par les clauses contractuelles types de la Commission européenne ou, pour les sociétés américaines certifiées, par le Data Privacy Framework UE–États-Unis. Copie sur simple demande.
- Vos droits. Vous pouvez accéder à ces données, les faire rectifier ou effacer, en limiter l'usage ou vous opposer à leur traitement : répondez au mail ou écrivez àbenoit@getmustyn.com. Vous pouvez aussi saisir la CNIL (cnil.fr).
A call sheet is almost entirely personal data. This page says what we hold, why we hold it, who else touches it, and how to make us stop.
Who we are
Mustyn is a call sheet service built and operated by Kompa, a company registered in France. Everything on this page applies to the website you are reading, mustyn.com,to the application at app.mustyn.com, and to the prospecting emails we send.
- Company
- Kompa
- Legal form
- Société par actions simplifiée à associé unique (SASU), a French simplified joint-stock company
- Share capital
- €1,000
- Registered office
- 11 route de la Faisanderie, 78110 Le Vésinet, France
- Registration
- RCS Versailles 106 806 268, registered on 26 June 2026
- SIREN
- 106 806 268
- VAT number
- FR74 106 806 268
- Publication director
- Benoit Roubaud, President
- Contact
- our contact form or benoit@getmustyn.com; by post, at the registered office
Legal notices and requests about your data are answered from there.
Three kinds of people are in here
Customers — producers, production managers and coordinators, assistant directors. You opened an account, you build days, you publish them. For your own account data we decide what happens to it, so we are what the law calls the controller, and this page is our promise to you.
People on a call sheet — the crew, the talent, the drivers, the caterer. You never signed up for anything. Your name, your role, your mobile number and your email are in Mustyn because the production you are working for put them there. For that data the production decides, and we only act on its instructions: we are the processor and it is the controller. If you want your details changed or removed, the fastest route is the production. If you cannot reach them, write to us: we will pass your request to the production and help them answer it.
Companies we write to — see If we emailed you first.
What we hold, and why
Because you have an account
- Your email address. It is your identity: signing in means receiving a link at that address. Without it there is no account.
- Your organisation — its name, its logo if you upload one, and who else you invited to work on it.
- What you build — projects, shoot days, schedules, locations, notes, the documents you import, the people you put on a sheet, and your crew book: roles, agencies and the days you worked together.
- What happened to what you sent — which version went to whom, when it was sent, whether the personal link was opened, and whether the call was confirmed. That is the point of the product: it is how you know at 11pm that eleven of thirty people have not looked at tomorrow.
- Technical records — server logs, and a crash report if the application breaks in your browser. The crash report carries an account identifier and a stack trace. It is configured to send no personal data beyond that: not your email, not your crew’s details.
Because you are on somebody’s call sheet
- What the production put on the sheet — typically your name, your role and department, your call time, and a mobile number or an email so the sheet can reach you. Sometimes an agency, sometimes an address.
- Whether your link was opened, when it was first opened, and whether you confirmed your call. Not what you read, not how long for, not where from. A production needs to know that the sheet arrived and that you will be there, and that is all we take.
Because you visited this website
We count visits to mustyn.com with Plausible Analytics: how many people came, which pages they read, which site or campaign sent them, roughly which country they were in. It uses no cookies, builds no profile, follows nobody across sites, stores no personal data and keeps everything in the European Union.
We also keep our own count, and this one does store something on your device. Plausible stops at the edge of this website — it can tell us that someone clicked “Start free”, never what happened next. So these pages also record a short list of events: a page opened, a button clicked, a form started or sent, how far down a page you read. Each one notes which page, which button, the size of your window, the browser you use, and the campaign link that brought you; on the first page of a visit it also notes the site you came from. It records nothing you type — not your name, not your email, not your message.
To join those events into one visit instead of a pile of disconnected clicks, your browser keeps three values in its own local storage: a random number for this browser, a random number for this visit, and the name of the campaign link you followed, which expires after thirty days. They are random, or they come from the link you clicked. None is derived from you, none says anything about you, and none is of any use to anyone who does not also hold our database. Nothing goes to an advertising network, nobody is followed onto other websites, and clearing your browser data erases all three.
These events go to a database we run ourselves, hosted in the European Union by Supabase — named in the table below. We call it local storage rather than cookies because that is technically what it is, but we treat it as the same thing: it is storage placed on your device by us. It exists for one reason, which is to see where people stop.
The documents you import, and the model that reads them
When you import an existing call sheet, the file is stored in your organisation’s space and its contents are sent to a language model, which returns them as structured data you then review. The providers we use for this are named in the table below.
Two things we can state plainly. The document is sent to be read for that import and nothing else. And it is not used to train anybody’s model — not ours, and not the provider’s: we use their paid APIs, where training on submitted content is off. If that ever changes, this page changes with it, and we will tell you before it does.
Why we are allowed to hold it
- To perform our contract with you — your account, your sheets, sending them. Without this there is no service.
- Our legitimate interests — keeping the service up, stopping abuse, understanding which page of this website works, and contacting production companies about a product made for their job. Each of these is balanced against your interests, and you can object to any of them.
- Legal obligations — accounting records once we start invoicing.
- Your consent, where we ask for it. We ask rarely, and never buried in a longer agreement.
For the personal data of the people on a call sheet, the legal basis is the production’s to establish, not ours. Our Terms of Service put that obligation on the customer in writing.
Who else touches it
We do not sell personal data, and we do not share it for anybody else’s advertising. Data goes to the companies that run parts of the service for us, each bound by a data processing contract, except Vercel, which hosts the application and our prospecting tracker under its standard terms.
| Who | What they do for us | Where |
|---|---|---|
| Supabase | Database, authentication, file storage and server functions — where your account, your call sheets and your contacts live. Also the database that receives the usage measurement described above, and the one behind our prospecting tracker. | EU region |
| Vercel | Hosts the application at app.mustyn.com, and our prospecting tracker. | United States (EU edge) |
| Cloudflare | Hosts this website, mustyn.com. | Global edge network |
| Resend | Delivers the emails Mustyn sends — sign-in links, call sheets to your crew, reminders. | United States |
| Google (Gemini API) | Reads the call sheets you import and returns their content as structured data. The default model for imports. | United States |
| Anthropic | Same job as above, as the alternate model provider. Which one runs an import is a configuration entry, not a code change. | United States |
| Deepgram | Transcribes the voice commands you dictate to the assistant. Audio only, and only while you hold the key — nothing is recorded otherwise. | United States |
| Sentry | Crash reports when the app breaks. Configured to send no personal data — an account identifier, a stack trace, nothing else. | United States |
| Plausible Analytics | Counts visits to this website. No cookies, no personal data, no cross-site tracking. | European Union |
| Smartlead | Sends our prospecting emails. | Australia (and the United States, through its providers) |
| Google Workspace | The mailbox benoit@getmustyn.com: our prospecting emails leave from it, and replies arrive in it. | Google's global network, including the United States |
| Bouncer | Checks once, before sending, that some company addresses of our first prospecting campaign still exist; deleted the same day. Never an address in a person's name. | European Union (Frankfurt) |
We will also hand data over when the law requires it, and we would tell you unless we are forbidden from doing so. If Mustyn is ever sold or merged, your data goes with the service, and you will be told before anything moves.
Leaving the European Union
Your account and your call sheets are stored in the European Union. Some of the companies above are established outside it, so some processing happens there — email delivery, the model that reads an imported document, crash reports, sending our prospecting emails. Those transfers are covered by the European Commission’s standard contractual clauses or, where the provider is a US company certified under the EU–US Data Privacy Framework, by that framework. Ask us and we will send you a copy of those safeguards.
How long we keep it
- Your account and your content — while your account is open. After you close it, readable and exportable for twelve months, then deleted. Ask for it sooner and we do it sooner.
- The delivery log — ninety days on the free plan, for as long as your account is open on a paid plan.
- Imported documents — kept with the day they were imported into, so you can go back to the original. Delete the day and the document goes with it.
- Crash reports and server logs — kept for a short operational period, then dropped. They are for fixing what broke, not for building a history of you.
- Accounting records — ten years, as French law requires, once we invoice.
- Prospecting contacts — see If we emailed you first.
Keeping it safe
Everything travels encrypted and is stored encrypted. Access to your data inside the application is enforced at the database itself, per organisation, so one customer’s query cannot reach another customer’s rows. A call sheet link is a long unguessable token; anyone holding it can read that one sheet, which is what makes it work without an account for the crew — treat it as you would treat the sheet itself.
If a breach ever puts your data at risk, we will tell you and the supervisory authority within the deadlines the law sets, and we will tell you what we actually know rather than wait for a complete story. For the data on a call sheet, we tell the production without delay and help it do the same.
Cookies
This website sets no cookies at all. It does use your browser’s local storage: for the measurement described above, and — once you sign in — to keep your session so you are not asked to sign in on every page. Clearing your browser data erases both, and signs you out. There is nothing here for an advertiser.
Your rights in Europe and the UK
If you are in the European Union or the United Kingdom you can ask us for a copy of your data, to correct it, to delete it, to restrict what we do with it, to receive it in a portable format, and to object to processing we base on our legitimate interests — including any email we send you about the product. Where you gave consent, you can withdraw it at any time.
Write to us through our contact form or atbenoit@getmustyn.com. We answer within a month, usually far sooner, and we ask for nothing beyond what we need to find you. If you are on a call sheet rather than a customer, say which production sent it — that is how we find you.
If we handle it badly, you can complain to your data protection authority. In France that is the CNIL (cnil.fr). We would rather you told us first, but you do not have to.
Your rights in the United States
Some of the productions we work with are in the United States, and your data sits under European rules because that is where our company and our servers are. That is a floor, not a ceiling — the rights below are yours on top of it, whichever state you are in.
We do not sell personal information, and we have never sold any. We do not share it for cross-context behavioural advertising either. There is no advertising network anywhere in this product or on this website, so there is nothing to opt out of — but if that ever changed, you would be told before it did, not after.
If you are in California, or in one of the states with a comparable law — Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana and the others that keep being added — you can ask us to tell you what we hold about you and where it came from, to correct it, to delete it, and to give you a copy. Write to us through our contact form or atbenoit@getmustyn.com. We answer within 45 days, usually within a few, and we will never treat you differently for asking: no worse price, no reduced service.
One thing worth being precise about, because it decides who you should write to. When your details are on somebody else's call sheet, the production is the business that decided to collect them and we are its service provider — the same split as controller and processor in Europe. We will act on your request, and we will tell the production, because they are the ones who can stop your details going onto the next sheet.
If we emailed you first
We write to production companies about Mustyn, at the address they publish to be contacted, about a tool made for the job that address does. That is business-to-business prospecting, and we do it on the basis of our legitimate interest in making our product known.
- Where we got your address. From the page of your company’s website where it publishes the address to be contacted. The company’s name comes from public lists — film-fund awards, trade-body member lists, film-commission and label directories, advertising credits published by Packshotmag. We do not buy lists.
- What we hold. The company’s name, that address, its website, the link to the page where we read it, and the date we wrote. For a company address (contact@, office@…), we collect no person’s name; if you reply, we keep your reply, with your name and signature.
- If we wrote to you by name, at an address like firstname@yourcompany.com: your company publishes it on its website, under your name and role (a team, contact or about page). That is where we read it, and nowhere else: no LinkedIn, no directory, no bought list, no guessed address. We noted your first name, last name, role as published, that address, the link to the page and the date we read it; nothing else, no phone number, no photo. We write to one person per company: whoever coordinates or runs production, failing that a producer. People we noted but do not write to are deleted 30 days later, by 24 October 2026 at the latest. Everything else in this section applies to you too.
- Three messages at most: a first one and two follow-ups, then nothing more. No open or click tracking.
- How long. If you do not reply, everything is deleted when the campaign closes — for these messages, by 23 November 2026 at the latest. If you reply (other than “stop”), we keep the exchange for three years after your last message.
- How to make it stop. Reply “stop”, or write to benoit@getmustyn.com. We will not write to you again, and you owe us no reason. Once the campaign closes, we keep only the address and the date of your request, so as never to write to you again, for as long as we prospect by email (at least three years).
- Who else touches it. Our processors: Smartlead, which sends the messages; Google Workspace, where replies arrive; Supabase and Vercel, which host our tracker; Anthropic, whose language model helps us prepare the list (it does not read your replies); and Bouncer (Poland, data processed in the European Union), to which we give, once and before sending, some company addresses of our first campaign (contact@, prod@…) to check that they still exist, and which deletes them the same day; an address in your own name is never sent to it. Smartlead, Google, Supabase and Bouncer are bound to us by a data processing contract; Vercel hosts the tracker under its standard terms. Smartlead processes it in Australia and, through its own providers, in the United States; Supabase (a Singapore company, with the database in the EU), Google, Vercel and Anthropic may access it outside the EU, including in the United States. Those transfers are covered by the European Commission’s standard contractual clauses or, for certified US companies, by the EU–US Data Privacy Framework. Copy on request.
We never use crew details found inside a customer’s call sheet to prospect. Content you put into Mustyn is yours; it is not a source of leads, and it never will be.
Children
Mustyn is a professional tool and is not for children. We do not knowingly hold data about anyone under 16 in an account. Minors do appear on call sheets — child actors are part of this industry — and that data is the production’s to justify and to protect, under the rules that apply to working with minors where the shoot takes place.
Changes to this page
When what we do changes, this page changes first — before the new processing starts, not after. The date at the top is the version you are reading. If a change matters to you, we will email you about it rather than hope you come back and check.
Reaching us
Use our contact form or write to benoit@getmustyn.com. A person reads every message, and questions about your data are answered from there.